The MJX X101 2.4G RC Quadcopter drone parts main motor A contains 2 pcs plus main motor B 2 pcs. A total of 4 pcs per shipment.
For customer, please be reminded about the below notices:
We will mark the item as “gift with small Value” to you. Sorry we are not responsible for customs fee, VAT or any extra taxes involved, however, we will try our best to minimize the extra charge for our customers. Moreover, buyer should know your local customs and government regulation before purchase.
We hope it arrives on time but since this is an international delivery,shipping time will be highly depended on the Courier Company and local customs/duties.
Thank you for your understanding.
We are responsible for item damage before your receipt. Please contact us within 2 business days of receipt, and take photo on the damaged item, we will make refund on the damaged
item. We will do our best to offer high quality , reasonable and competitive price products. Also, it’s our goal to provide you with excellent shopping experience and 100% satisfied good service. Please contact us immediately if you have any problems (e.g. the items broken , the color or feature of the items is different with the items description etc. ) when you receive the items you got from store. Positive feedback is greatly appreciated and we will do the same in return.
If you are unhappy for any reason, please do not leave Negative or Neutral Feedback and allow us the opportunity to make you happy. We are very fair and easy to deal with!
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.